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Privacy Policy and Personal Data Processing

Personal Data and Privacy Policy

Consent to Personal Data Processing

Hereby, in accordance with Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006, I freely, voluntarily, and in my own interest express my unconditional consent to the processing of my personal data by Sole Proprietor Sukhashvili V.V. (INN 660108695296, OGRNIP 322366800088353), registered in accordance with the legislation of the Russian Federation (hereinafter referred to as the Operator).

Personal data - any information relating to a specific or identifiable individual based on such information.

This Consent is granted by me for the processing of the following personal data:

  • Full name;
  • Date;
  • Time;
  • Location;
  • Email;
  • Phone;
  • Images;
  • Video;
  • Region;
  • Company;
  • Tax ID (INN);
  • Delivery address;
  • KPP;
  • IP address.

Consent is given to the Operator to perform the following actions with my personal data using automation tools and/or without using such tools: collection, systematization, accumulation, storage, clarification (updating, modification), use, depersonalization, transfer to third parties for the purposes specified below, as well as any other actions provided for by the current legislation of the Russian Federation, both by non-automated and automated methods.

This consent is given to the Operator and, in case of placing an order on the company's website, to third parties:

Delivery service "SDEK": Sole Proprietor Sterlikova Ekaterina Borisovna (INN: 360405486829);

for processing my personal data for the following purposes:

  • providing me with services/works;
  • sending me notifications regarding the provided services/works;
  • preparing and sending responses to my inquiries;
  • sending me information, including promotional information, about the Operator's events/products/services/works.

This consent is valid until its revocation by sending a corresponding notification to the email address order@grippermania.ru. In case of revocation of my consent to the processing of personal data, the Operator has the right to continue processing personal data without my consent if there are grounds specified in paragraphs 2-11 of part 1 of article 6, part 2 of article 10 and part 2 of article 11 of Federal Law No. 152-FZ "On Personal Data" dated June 26, 2006.

Company Details

Sole Proprietor Sukhashvili Vano Vazhaevich

INN 660108695296

OGRNIP 322366800088353

User Agreement

Terms and Definitions

Seller - Sole Proprietor Sukhashvili V.V., sells Goods remotely on the Website. INN 660108695296, OGRNIP 322366800088353.

Buyer - any individual or legal entity capable of accepting and paying for the ordered Goods in the manner and under the conditions established by this Agreement and the current legislation of the Russian Federation.

Goods - tangible object of sale. Information about Goods is posted by the Seller on the Website for sale through the Online Store remotely. The list of Goods posted on the Website may be changed at the discretion of the Seller without notifying the Buyer.

Online Store - the Seller's trading platform located on the internet, containing in its content a catalog of Goods offered for sale (virtual showcase), as well as other information.

Website - web resource of the Online Store www.grippermania.ru.

Agreement - this User Agreement, which regulates the relationship between the Buyer and the Seller.

Order - a document containing a list of Goods and services selected by the Buyer in the Online Store. The Order is formed through email correspondence.

Delivery - delivery of Goods by a third party (carrier) providing the Seller with services for delivering the Order to the Buyer.

General Conditions

2.1. By ordering and purchasing Goods on the Website, the Buyer agrees and accepts all conditions set forth in this Agreement. In case of disagreement with this Agreement, the Buyer must immediately stop using the Online Store service and leave the Website.

2.2. The Goods are presented on the Website through photo mockups, graphic, text and advertising materials, which are the property of the Seller and are not a public offer. At the Buyer's request, the Seller will provide via email other information related to the product necessary for the Buyer to make a purchase decision.

2.3. When placing an order on the Website, the Buyer confirms the conclusion of the transaction in accordance with the terms of this Agreement and agrees with the conditions for storing and processing their personal data, defined by the Seller's Privacy Policy.

2.4. The Seller unilaterally accepts and changes the terms of the Agreement. The provisions of the Agreement in force from the moment the Buyer started using the Website apply to the relationship between the Seller and the Buyer.

2.5. The Russian Federation Law "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1 does not apply to legal entities and individual entrepreneurs.

Subject of the Agreement

3.1. The Seller, based on the Buyer's Order and 100% prepayment, sells the Goods in accordance with the prices published on the Website, and the Buyer pays for and accepts the Goods in accordance with the terms of the Agreement.

3.2. The Seller delivers the Goods to the Buyer in the manner and within the timeframes agreed by the parties during the sale.

3.3. The procedure and payment for Delivery of the Order are specified in clause 7 of this Agreement.

3.4. The Seller reserves the right to refuse to sell the Goods to the Buyer who violates the provisions of this Agreement.

3.5. The Seller reserves the full and unconditional right to unilaterally modify, i.e., change, supplement, delete and otherwise adjust any clauses and parts of clauses of the Agreement in any way without prior notice to the Buyer. However, this is not grounds for the Seller to refuse obligations under Orders already placed by the Buyer.

Product Information

4.1. Photo mockups simulate the Goods presented on the Website. The actual appearance of the Goods may not match the image presented on the Website. Each photo mockup is accompanied by textual information: price and description of the Goods.

4.2. The Online Store reserves the right (but is not obligated) to conduct preliminary verification, view, mark, select, modify or remove any content of the Website.

Ordering Goods

5.1. Ordering Goods in the Online Store is carried out by filling out the appropriate form. Further order processing occurs in email correspondence;

5.2. When ordering Goods through the Website, the Buyer must indicate personal data necessary for order processing and transfer/delivery of Goods to the buyer. The Seller guarantees non-disclosure to third parties of all user data entered during registration. Detailed conditions for storing and using personal data are set out in the Privacy Policy.

5.3. The Seller has the right to inform the Buyer about the fact of order placement and necessary order parameters. For notification, the following channels may be used: email.

Payment for Goods

6.1. Goods and Services are subject to payment at prices set by the Seller.

6.2. Prices in the Online Store include all taxes and are indicated in rubles. Payment is also accepted in rubles.

6.3. The price of Goods in the Online Store may be changed by the Seller unilaterally. However, the price for Goods already ordered by the Buyer is not subject to change.

6.4. Goods are subject to payment by bank transfer.

6.4.1. Payment for Goods by bank transfer is made by payment via QR code through SBP (Fast Payment System).

Delivery of Goods

7.1. Delivery of Goods ordered in the Online Store is carried out in several ways:

  • transport company to regions (in accordance with tariffs established by this company);
  • Pickup Points (PWP) and couriers provided by delivery services (in accordance with tariffs established by this company).

7.2. The possibility of another delivery option not described in this section is discussed separately with the interested Buyer.

7.3. Delivery costs are paid by the Buyer. Exceptions are promotions of the Online Store that provide for free delivery.

7.4. If the Buyer fails to receive the Goods through their own fault (for example, was absent at the agreed time at the place of receipt of the Goods), the Seller has the right to demand full payment for delivery services. Repeated call of the Seller's representatives for delivery purposes is also paid by the Buyer.

7.5. When accepting the Goods from the Seller's representatives, the Buyer must check the completeness and appearance of the Goods, unpack, inspect and ensure that the Goods have no external mechanical damage, corresponds to the declared consumer properties, appearance and completeness.

7.6. The Buyer has the right to accept or refuse the Goods at the time of its Delivery by the delivery service in accordance with Section 8 of this Agreement.

Receipt of Goods

8.1. If any defect is found in the Goods, the Seller has the right to require the Buyer to provide photos of:

  • The Goods;
  • the claimed defect;
  • packaging;
  • manufacturer's label with the specified serial number of the Goods

Product Warranty

9.1. The Seller is responsible for defects discovered in the Goods during the warranty period.

9.2. The warranty period is indicated in the product card on the Seller's website. Warranty conditions and warranty service are determined by the Seller.

9.3. Equipment malfunctions are eliminated by the Seller's Service Center within the timeframes provided by this Service Center.

9.4. The term for repair work cannot exceed 60 (Sixty) calendar days. If spare parts supplied to order are required for repair, the repair period is agreed separately by the parties, taking into account the delivery time of the required spare parts.

9.5. Delivery to the Seller's Service Center and back is carried out by and at the expense of the Buyer. When shipping, the Buyer should send all equipment components necessary for diagnostics and repair, otherwise the Service Center has the right to suspend work until they are received.

9.6. The Seller is responsible for defects in the Goods for which no warranty period is set, if the Buyer proves that they arose before the transfer of the Goods to the Buyer or for reasons that arose before this moment.

9.7. Claims made by the Buyer after the expiration of warranty periods are considered by the Seller in the manner established by law.

9.8. Warranty service may be denied if:

  • Any protective marks (marks, seals) of the manufacturer/factory are damaged.
  • The product has been repaired by persons or organizations that do not have the rights and appropriate licenses for this, as well as relevant safety standards.
  • Defects are caused by using the product for a purpose that does not correspond to the established scope of application of this product specified in the technical instructions or user manual.
  • Damage to the product occurred in violation of the rules and conditions of installation and connection, operation, transportation and storage.
  • Damage to the product occurred as a result of natural disasters. These include: floods, fires, earthquakes and other situations, including domestic factors that cannot depend on the Seller.
  • The product, upon visual inspection, has electrical and/or mechanical damage.
  • Damage to the product arose due to foreign objects, liquids, insects or animals, various foreign substances getting inside the product.
  • Defects or damage are caused by the use of consumables that cannot meet operational requirements. Also, if damage is caused by the use of spare parts and/or consumables that are not original or an official replacement for original ones.

Copyright

10.1. All information contained on the pages of the Website, including images, product characteristics, textual descriptions, design, logo, trademark - are the property of the Seller. Copying, downloading and any other use of the Online Store content for commercial purposes is strictly prohibited without the prior written consent of the Seller.

10.2. The User undertakes not to send unauthorized advertising messages (junk mail, spam) to the email addresses specified on the Website.

Confidentiality

11.1. The Seller guarantees the confidentiality of the Buyer's data.

11.2. In case of violation by the Buyer of the terms of this Agreement, the Seller has the right to suspend cooperation and/or use of the Website by this Buyer until the User eliminates the violations committed and compensates (reimburses) the losses caused to the Seller by such violation in full.

11.3. The Seller has the right to temporarily suspend the operation of the Website for technical, technological or other reasons - for the time of elimination of such reasons with prior notice to Buyers or without such notice.

11.4. For the purpose of quickly informing Buyers about new product arrivals, special promotions and sales, the Seller automatically includes in its mailing list all email addresses specified by the Buyer during registration on the Website. The Buyer has the right to refuse the Seller's mailings by following the appropriate link in the informational mailing.

Liability of the Parties

12.1. The Seller is not responsible:

12.1.1. For the accuracy of data specified by the Buyer during registration and Ordering of Goods, as well as for the sale and Delivery of Goods due to the Buyer providing inaccurate information about themselves.

12.1.2. For the actions of related services and services used to provide services to the Buyer but not owned by the Seller: banks, postal services, internet providers, email services, payment systems, etc.

12.1.3. For any expenses of the Buyer, direct or indirect damage that may be caused to the Buyer as a result of use or inability to use the services of the Online Store and incurred as a result of errors, omissions, interruptions in work, file deletion, function changes, delays in data transmission, etc., that occurred not through the fault of the Online Store.

12.2. The Order may be canceled by the Seller if the Order is not delivered to the Client through no fault of the Seller within 3 (three) days from the date of Order formation. In this case, after the period provided for by this clause, the Seller has the right to refuse to fulfill obligations under this Agreement without notifying the Buyer.

12.3. Use of the Website is permitted only by persons of legal age.

12.4. For violation of the terms of this Agreement, the Buyer and the Seller are liable in accordance with the legislation of the Russian Federation.

Dispute Resolution

13.1. In case of any disputes or disagreements related to the execution of the Agreement, the Buyer and the Seller will make every effort to resolve them through negotiations, consideration of complaints, claims or other appeals of the Buyer. If disputes are not resolved through negotiations, they are subject to resolution in the manner established by the legislation of the Russian Federation.

13.2. For all other issues not provided for in this Agreement, the Buyer and the Seller are governed by the current legislation of the Russian Federation.

Special Conditions, Force Majeure

14.1. The Buyer and the Seller are released from liability for partial or complete non-fulfillment of obligations under this Agreement if this was a consequence of events of an extraordinary nature (force majeure) that occurred after the conclusion of the Agreement. Such incidents include force majeure circumstances that neither party could foresee or prevent by reasonable measures: floods, fires, earthquakes, meteorite falls, explosions, storms, epidemics and other natural phenomena, as well as military actions, terrorist acts, civil disobedience actions, etc.

Term of Validity

15.1. This Agreement comes into force from the moment of contacting the Seller to purchase the Goods.

15.2. The moment of contact is considered the moment when the Buyer actually began to take actions aimed at purchasing the Goods from the Seller.

REGULATION on the procedure for storage and protection of users' personal data

The Operator takes the necessary organizational and technical measures to protect users' personal data from unlawful or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions.

Processing of personal data is carried out in compliance with the principles and rules provided for by Federal Law No. 152-FZ "On Personal Data". The Operator ensures the security of personal data and takes all possible measures to exclude access to personal data by unauthorized persons.